Privacy Statement

(2017.5.30 Revised)

Regarding Handling of Personal Information

Sumitomo Realty & Development Co., Ltd.
(Company in charge of the handling of personal information)

We have acquired your personal information as a result of dealings. This document provides information on the handling and protection of customer’s personal information in accordance with the provisions of the Personal Information Protection Act.

1. Personal information protection policy

We comply with the laws and social order concerning the protection of personal information, and do its utmost for the proper handling and protection of personal information.

2. Personal information possessed by the company

We possess the customer’s personal information (name, address, date of birth, workplace, annual income, telephone number, e-mail address, and other customer information that can identify a customer).

3. Purpose of using personal information

1. Contract implementation, provision of information and services on transactions such as buying and selling real estate, brokerage, rental, management, etc.

2. Contract implementation, provision of information and services on businesses such as building work contractor, real estate development, real estate specific joint business, etc.

3. Contract implementation, provision of information and services on the businesses performed by our group companies in contract business for the management of condominiums and others, household service industry, interior related business, hotel business, rental and management business of event halls and conference rooms, temporary staffing business, travel industry, fitness club management business, finance business, food and drink provision, operation of convenience stores, etc.

4. Sales activities, after-sales service and marketing (request of questionnaire etc.) activities by postal matter, telephone, e-mail, visit etc. for providing information and services described in no. 1, 2, and 3 above. Customer trend analysis, survey analysis of product development, etc.

5. Other incidental / related matters to our business and our group companies.

6. Provision of personal information to third parties only after obtaining the consent of the person to whom the personal information belongs.

Provision of information and services will be canceled if there is a request from the person to whom the personal information belongs.
(About acquisition of cookie information)
In the event that a person views our website or email from us, cookie information belonging to the person’s personal computer terminal or other devices used is collected by us or by outsourced parties. We may use this information for improving customer convenience when using our website, statistical analysis on the usage of our website, advertisement, etc. For cookies, please refer to the Company’s website below.

4. Shared use of personal information

We shall share the personal information that it possesses as below:

1. Items of personal information
Information provided to us such as name, address, date of birth, workplace, annual income, telephone number, e-mail address, etc.

2. Users of shared personal information

· Group companies

· Designated companies that sell options, etc. when a customer purchases or builds a house, construction companies, management companies, movers and other service providers, construction companies, design companies, etc. for the construction of condominiums, buildings, etc. In addition, stakeholders within the scope necessary for providing services under the contracts entered into by us and our group companies with the customer.

3. Purpose of use
Same as above "Purpose of using personal information"

4. Company in charge
See Article 5 below

5. Company in charge of personal information management

Sumitomo Realty & Development Co., Ltd. Personal Information Desk

2-4-1 Nishi Shinjuku, Shinjuku-ku, Tokyo 163-0820

TEL:03-3346-1325 (working hours: 9:00 - 17:00 on weekdays)



Please contact the Personal Information Desk if you have any inquiries concerning your personal information and requests for the disclosure, correction, suspension of use, etc. of your personal information.

* Please refer to regarding personal information protection policy, etc.

About Icons

Front desk

Front desk

Hotel-style concierge service
※Please contact us for details.



Bed sets, Room cleaning, clean kitchen and bathroom, etc.



Bread and coffee breakfast service.



High-speed wired internet access available free of charge.

Cable televition

Cable televition

Variety of channels can be viewed free of charge. Ex BBC,CNN
**Please inquire for specific details.

Fitness room

Fitness room

Private-use fitness room available free of charge.

24-hour bilingual concierge

24-hour bilingual concierge

To directions from the use of consumer electronics to support a 24-hour English.